After searching Amazon for Steam Cleaners and reading the reviews I settled in on this one. A few things became important to me. The first was the hose system, was it replaceable? On many, including ones much more expensive, the hose is not replaceable. This one is! I found a few other units that looked at their cleaners as being a throw away item if the hose breaks. Too much money to throw something in the trash because of a damage hose. The variable pressure is nice and maximum pressure is strong. I like the quality of the accessories. For the price I thought I would be getting accessories that were lightweight and would need to be replaced often. I was impressed how sturdy the accessories were. The extension tubes snap together well and overlap with a long, strong joint. In reviews of other cleaners I saw mentioned many times about the lightweight extension tubes of other units and the problem with flex while using them. Not the case here. All the accessories are substantial and should last a long while. Accessories are available on the company website including the all important replacement hose and grip and are covered by the 1 year warranty. The grip is the type where the hot steam is routed around the handle so the handle remains comfortable when using without making the grip hot in you hands. I was a bit disappointed that the handle did not have a "lock on" button to keep the unit operating without holding the trigger. I contacted the manufacturer about that and they got back to me the next day. They informed me that to meet certain safety requirement for the US market that they did not employ the "lock on" feature. The shuttle the tank fits in is nice with accessory storage below. It has the swivel front wheel which allows it to follow along while cleaning without a problem. The tank heats up fast, it is on the smaller size of water capacity but in the range of other cleaners. i have used it a number of times now and the steam lasts long enough for me and easy to refill once after the unit cools down. For the cost, this is a winner. Will update as time goes on.Absolutely love how easy it is to clean grout. It did need a little elbow grease but I did my whole apartment. The steam feature is great for clothes. I have a tapestry across my bedroom wall that I finally got all the wrinkles and creased out of. Steam cleaned my bed where the cat had peed before and got the smell entirely out. Used the squeegee attachment and did all the windows and mirrors, not streaks on either. The mitt that comes with it makes it easy to take off the cap to refill water. Next I plan on using the floor attachment and extension rods to do the walls of my apartment(the previous tenants were smokers and it shows on the walls) and then the stains on the car seats. My only complaint is that it would be nice to have a window showing the water level because the red warning light comes on much too close to when the water is empty.This is NOT a “heavy duty” steam cleaner. It does produce an adequate quantity of steam. I was reminded of the adage, “You get what you pay for.” To keep costs low, the manufactuer constructed the steam cleaner out of cheap materials. My greatest disappointment is the quality of the materials used to construct the exterior of the steam cleaner. THE EXTERIOR IS ALL THIN PLASTIC. The first time I used the steam cleaner, a plastic “screw” broke off the floor attachment. Good qualities: holds ample quantity of water, thus produces steam for an extensive period of time before it needs refilled. The quality and quantity of the steam allows for cleaning through out the house. Notes: I suggest using a funnel when filling the tank. The metal pressure cap gets very hot with use. Use the enclosed micro thin “glove” or your pot holder, small towel, etc. when removing the cap after use.I do interior car detailing and wanted a small steamer and this product is great!! Its not extremely powerful but I knew that when I got it. It's not a high powered steamer but it does a great job. I'm very impressed with how good it does on cloth seats and especially the windows. My window took broke and I contacted the company and they sent me a new one , no charge.machine works well I am replacing my 8 year old wagner steamer which finally stopped working thought I would try a different steamer due to versatile steam features but when I put the round wire brush attachment to the test the bristles fell apart its almost like it was put on with kindergarden glue the gun handle does get warm I suggest using a work glove instead of the laughable glove supplied luckily im just going to take this to my semi tractor and use it to periodically keep the rigs interior spotless which is why I bought this unit for the low price point so if your using the brushes beware it just may fall apartDid a great job on my porcelain tile floors. Problems: cloths included are very skimpy. not like the velcro ones for the mop and spray which really pic up dirst.. Must use the included MITT, long time to heat up and COOL DOWN which makes changing the "clothes" difficult.Nice attachments (2 small ones), a glass one, carpet and floor. Great foor the price.I absolutely love this machine. I cleaned my carpets, stove, washing machine, window tracks, all the furniture, sinks, and stairs. Using water only and a dry towel to wipe up the dirt. I finished by vacuuming the carpets. My house looks new. No chemicals. Only refilled once. You have to check this out.The hose is too short for what I needed to steam. The button of the trigger is a push and that made it difficult to hold and spray.The hose and handle do get very hot when used for a long period of time. Amazon did allow me to send this product back.